By accessing, browsing, or using the FCD Huissiers de justice's website (the "Site") or by using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms and Conditions constitute a legally binding agreement between you (the "User" or the "Client") and FCD Huissiers de justice.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Site and/or our Services following any modification constitutes your irrevocable acceptance of those changes.

If you do not agree to these Terms, you must strictly refrain from using the Site and our Services.

FCD Huissiers de justice

GENERAL TERMS OF USE

PART 1 – DEFINITIONS

1.1. “FCD” means FCD Huissiers de justice, its affiliated companies, directors, employees, subcontractors and agents.

1.2. “User” means any natural or legal person, as well as any other entity, accessing the Site or the Services.

1.3. “Client” means any natural or legal person, as well as any other entity, who mandates FCD for the execution of a Service.

1.4. “Services” means the professional services offered by FCD Huissiers de justice, including in particular the service of documents, the enforcement of judgments, the findings, the seizures, the evictions, the searches, the related mandates and any other service related to the activities of the firm.

1.5. “Site” means all digital platforms operated by FCD.

1.6. “Premises” means any physical location of FCD.

1.7. “Personal data” means any information relating to an identifiable person.

PART 2 – COLLECTION OF PERSONAL INFORMATION

2.1. We collect several types of personal information when you use our website or services:

2.2. Personal information provided voluntarily

2.2.1. When you interact with our site, we collect personal information that you provide directly to us, such as:

• Full name;
• E-mail address ;
• Postal address;
• Phone number;
• Date of birth ;
• Payment information (during commercial transactions);
• Other information necessary for the provision of our services (for example, for newsletter registration or account creation).

2.3. Information collected automatically

2.3.1. When you visit our website, we also automatically collect information through tracking technologies, such as cookies and web beacons:

• Address IP ;
• Browser type;
• Pages visited on our site;
• Time spent on each page;
• Referrers (previously visited websites);
• Your device's operating system;

2.3.2. This information is collected automatically to improve the user experience and for analytical and statistical purposes.

PART 3 – OBJECTIVES OF INFORMATION COLLECTION

3.1. We use the information collected for various reasons, including the following:

3.2. Provision of services

3.2.1. We use your information to provide the services you have requested, including:

• Create and manage your user account;
• Sending you order confirmations or updates on the status of your purchases;
• Responding to your support requests or questions.

3.3. Improving the user experience

3.3.1. The information collected allows us to personalize your experience on our site, such as:

• Remember your preferences;
• To offer you product or service recommendations;
• We adapt our content and navigation to better meet your expectations.

3.4. Marketing et communication

3.4.1. If you have consented to receive marketing communications, we may use your information to send you newsletters, promotions, special offers, or information about our products/services. You can unsubscribe from these communications at any time.

3.5. Security

3.5.1. We use your information to ensure the security of our site and services, including for:

• Detect and prevent fraud;
• Protect your account and personal information;
• To comply with our legal obligations.

3.6. Legal Compliance

3.6.1. We may also use your information to comply with legal and regulatory obligations, such as retaining data for tax purposes or responding to requests from authorities.

PART 4 – USE OF COOKIES AND TRACKING TECHNOLOGIES

4.1. We use cookies and other tracking technologies to improve user experience, personalize content and analyze the use of our site.

4.2. What is a cookie?

4.2.1. A cookie is a small text file that is stored on your device when you visit a website. These files contain information that allows the website to remember your activity or preferences for a given period of time.

4.3. Types of cookies used

4.3.1. We use several types of cookies, each with a specific purpose:

• Necessary cookies: These cookies are essential to enable you to navigate our site and use its features. Without these cookies, some parts of the site may not function properly;
• Performance cookies: These cookies help us analyze how users interact with our site, for example, through tools like Google Analytics. This information allows us to improve the site's structure and functionality;
• Functionality cookies: These cookies allow the site to remember your preferences (e.g., your preferred language) and improve your browsing experience;
• Advertising and targeting cookies: These cookies are used to provide you with personalized advertising based on your interests and browsing behavior. These cookies may be installed by our advertising partners.

4.4. Cookie Management

4.4.1. You have the option to manage and disable cookies at any time by changing your browser settings. However, please note that disabling cookies may result in a less smooth user experience, as some website features may not function as expected.

PART 5 – SHARING AND DISCLOSURE OF INFORMATION

5.1. We do not sell your personal information. However, we may share your information in the following situations:

5.2. Service Providers

5.2.1. We may share your data with third-party service providers who help us provide our services, for example, for hosting our site, processing payments, sending marketing emails, or analyzing site usage.

5.3. Legal Compliance

5.3.1. We may disclose your information if required by law, for example in response to a legal request, court order, or to protect our rights or the safety of our users.

5.4. Business Transfer

5.4.1. In the event of a sale, merger, or reorganization of our company, your personal information may be transferred to the acquiring company or the new entity.

PART 6 – DATA RETENTION

6.1. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as long as required by law. When your information is no longer needed, we securely delete it.

PART 7 – INFORMATION SECURITY

7.1. We implement appropriate security measures to protect your personal information from unauthorized use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

PART 8 – YOUR RIGHTS AND CHOICES

8.1. In accordance with Quebec Law 25 and PIPEDA, you have several rights regarding your personal information, including:

• Access to your information: You can request a copy of the personal information we hold about you;
• Correction of information: You can request the correction of any inaccurate or incomplete information;
• Data deletion: You can request the deletion of your personal data, under certain conditions;
• Revocation of consent: You have the right to withdraw your consent at any time for data processing based on it, unless we have another legal basis for retaining it.

PART 9 – CONSENT AND ELECTRONIC SIGNATURE

9.1. By submitting this form, you grant FCD Huissiers de justice, its bailiffs, agents, employees, representatives, affiliates or partners a mandate to carry out the work requested for you;

9.2. By clicking the "Submit" button, you acknowledge that your action constitutes an electronic signature with the same legal value as a handwritten signature. You confirm that you have read, understood, and accepted all the terms and conditions set forth in this document, and you freely consent to authorize FCD Huissiers de justice, its bailiffs, agents, employees, representatives, affiliates, or partners in accordance with the provisions set forth herein. Consequently, you acknowledge that you are fully responsible for the contract resulting from the submission of this form.

9.3. You also agree to receive notifications by any technological means, in accordance with Article 133 of the Code of Civil Procedure, at the email address you have provided.

PART 10 – INFORMATION PROVIDED VOLUNTARILY

10.1. By completing this form, you consent to providing personal information which will be treated confidentially, but which may be shared with police authorities, insurance companies and any other relevant party, if necessary.

PART 11 – USE OF THE COMPANY LOGO AND NAME

11.1. By interacting with us, submitting a mandate, or paying an invoice, you acknowledge and agree, on behalf of your company, that your company logo and/or name may be listed on our website. As part of this agreement, your company logo and name may be displayed alongside those of our other trusted partners. This inclusion is intended to highlight our collaborative relationship and is an integral part of the services we provide.

PART 12 – BILLING

12.1. Payment of Fees: You acknowledge that you are responsible for the full payment of the invoice, including travel, file opening, execution, towing, moving, storage, and any other reasonable expenses incurred in connection with the assigned mandate. Payment is due upon receipt of the invoice, unless otherwise agreed in writing beforehand;

12.2. Once a deposit has been received by FCD Huissiers de justice for the performance of a service, you acknowledge that if you decide not to continue the mandate or to terminate it, FCD Huissiers de justice is entitled to retain the sums paid in order to cover the time and resources already spent on the case (see section "13. Cancellation Fees" below).

12.3. Reimbursement of expenses: Funds paid into trust to cover expenses related to the mandate will be used exclusively for that purpose. Any unused balance will be refunded within a reasonable time following the closure of the file, after final verification of expenses incurred.

12.4. Mandates and confirmation: By completing the form for the desired service, you authorize FCD Huissiers de justice to perform the corresponding service. This mandate will be deemed confirmed upon receipt of the required deposit, in accordance with the conditions set forth below:

12.5. Enforcement of a Judgment: In accordance with Article 680 of the Code of Civil Procedure (CPC), "A creditor who intends to proceed with the enforcement of a judgment shall instruct a bailiff." By submitting the enforcement service form and making the required deposit, you officially authorize FCD Huissiers de justice to proceed with the enforcement of the judgment according to your instructions.

12.6. Pre-judgment seizure: In accordance with Article 520 of the Code of Civil Procedure (CPC), "Pre-judgment seizure is carried out by means of a notice of execution based on the instructions of the seizing party, supported by their sworn statement." By completing the form for the desired service, you authorize FCD Huissiers de justice to carry out the pre-judgment seizure, an authorization that will be confirmed both by receipt of the monetary deposit and by transmission of the original sworn statement of the seizing party.

12.7. Fees and Additional Costs: Although FCD Huissiers de justice bases its fees on the Bailiffs' Fee Schedule Act and the Professional Fee Schedule for Bailiffs (THP), some mandates may exceed the usual scope of bailiff work. In such cases, additional fees may be charged, at the discretion of FCD Huissiers de justice, depending on the nature, complexity, or urgency of the mandate. By retaining our services, you acknowledge that you are acting of your own free will and agree to assume full responsibility for the payment of all costs incurred, as detailed in the invoice issued.

12.8. If the bailiff is summoned to court, either by subpoena or court order, their fees will be billed at an hourly rate of $199.99, including travel time, plus any disbursements incurred. These costs are the sole responsibility of the creditor.

12.9. FCD Huissiers de justice reserves the right to withhold the preparation, finalization, signing, delivery or transmission of any report, minutes, statement, proof of service, copy, administrative document or other deliverable until full payment of the sums due, subject to applicable legal, professional or judicial obligations.

12.10. Until the sums due have been paid, the client acknowledges that he/she will not be able to demand the delivery, transmission, filing or use of any report, minutes, statement, proof of service or other deliverable prepared or to be prepared by FCD Huissiers de justice, unless otherwise required by law.

12.11. In the event of non-payment in full, FCD Huissiers de justice reserves the right to contest any unauthorized use of a report, minutes, statement, proof of service or other retained deliverable, and to undertake any appropriate legal action to stop this use and recover the sums due.

12.12. FCD Huissiers de justice also reserves the right to suspend any current or future mandate, to refuse any new instruction and to exercise all its remedies in order to recover any unpaid sum, including interest, administrative costs, court costs and extrajudicial fees where permitted by law.

PART 13 – CANCELLATION FEES

13.1. When you complete a service form or contact our office to obtain a quote for the execution of a mandate, and a payment is collected for that mandate, if you decide not to proceed, our team will retain the applicable file opening fee, in accordance with section 8.5 of the THP, as well as the management fee, in accordance with section 8.5.1 of the THP. These fees apply even if you are already a client of ours. This amount will be deducted from the deposit you paid us for the mandate on which our firm had already begun work.

13.2. It is your strict responsibility to notify us of any cancellation or postponement of an appointment at least 24 hours in advance. In the event of a no-show or cancellation with less than 24 hours' notice, FCD Huissiers de justice will deduct from your deposit the exact amount corresponding to our actual losses and the resources already committed. This deduction will be calculated as follows:

• File opening and management fees;
• The actual mileage and travel expenses incurred by the bailiff;
• The bailiff's travel and waiting time, billed at an hourly rate of $199.99 for out-of-tariff acts.

13.3. Once these actual losses have been deducted, any excess balance of your deposit will be refunded. Should these charges exceed the amount of your initial deposit, an invoice detailing the outstanding balance will be sent to you and will be payable upon receipt.

13.4. Our office's acceptance of a mandate is conditional upon receipt of your deposit. By making this deposit, you agree that our team may begin work related to the mandate. If the mandate is cancelled, the applicable file opening fee and administrative fees will be deducted, and the remaining deposit will be refunded to you, thereby terminating our mandate.

PART 14 – LINKS TO THIRD-PARTY SITES

14.1. Our site may contain links to external sites that are not under our control. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

PART 15 – LIMITATION OF LIABILITY, WAIVER OF RECOURSE AND RELEASE

15.1. By using our website, you agree to waive any claim against FCD Huissiers de justice, its bailiffs, agents, employees, representatives, affiliates or partners regarding the following:

15.1.1. Accuracy of content: We are not responsible for inaccuracies or omissions in the content provided on our site or for decisions made by you based on this information;

15.1.2. Work Not Governed by the Bailiffs Act: Certain mandates entrusted to FCD Huissiers de justice may not be expressly provided for or governed by the Bailiffs Act or its related regulations, particularly with regard to fees. In such cases, services are provided professionally, on a contractual basis, and outside the regulated framework. You acknowledge and agree that the fees associated with these services are determined freely by FCD Huissiers de justice, according to the nature, scope, and complexity of the work required. By engaging our services, you confirm that you understand this distinction and agree to pay the fees invoiced accordingly.

15.1.3. Use of your personal and vehicle information: You waive any claim related to the use, misuse or disclosure of your personal information to third parties, including any inappropriate collection, storage or management of your data;

15.1.4. Process of seizure of movable property, equipment, vehicle or any other property that can be transported: you release FCD Huissiers de justice from any liability in the event of damage or deterioration occurring during the recovery, immobilization or towing process;

15.1.5. Documents transmitted: You acknowledge that FCD Huissiers de justice is not responsible for the theft, copying, or loss of documents transmitted by email via our addresses linked to the domains @fcdhuissiers.ca & @fcdhuissiers.com or deposited on our site, whether through our active messaging or online forms;

15.1.6. Logo and company name: By interacting with us, you agree to waive any claim relating to the use of your logo and/or company name on our website;

15.1.7. Links to third-party sites: Our site may contain links to external sites beyond our control. We disclaim all responsibility for the security, accuracy, or legality of the content of these sites, as well as any consequences arising from your interactions with them. We encourage you to review their privacy policy before submitting any personal information.

15.1.8. Technical problems and interruptions: We disclaim all liability in the event of interruption, error, virus or other technical problem on our site or on linked sites;

15.1.9. FCD Huissiers de justice, as well as its bailiffs, agents, employees, representatives, affiliates, or partners, shall not be held liable for any errors, omissions, or inaccuracies concerning documents, procedures, and any other mandate entrusted to the firm. It is the client's responsibility to ensure that all information transmitted and instructions given are accurate, complete, and comply with applicable legal requirements. Furthermore, the client agrees to indemnify and hold FCD Huissiers de justice harmless from any claim or action related to errors or omissions in the execution of mandates, except in cases of gross negligence or willful misconduct on the part of FCD Huissiers de justice, its bailiffs, agents, employees, representatives, affiliates, or partners.

15.1.10. The client remains solely responsible for verifying the legal, judicial, procedural or contractual deadlines applicable to the documents transmitted, and FCD Huissiers de justice, its bailiffs, agents, employees, representatives, affiliates or partners cannot be held responsible for the consequences arising from an insufficient, expired, incorrectly calculated deadline or one not clearly indicated as urgent in writing.

15.2. This limitation of liability and disclaimer applies to the fullest extent permitted by law, covering all claims related to the direct or indirect use of our site, third-party actions and any damage or loss, whether incidental, consequential or otherwise.

PART 16 – POLICY CHANGES

16.1. We reserve the right to update this privacy policy at any time. In the event of a significant change, we will notify you by email or by posting a notification on our website. The date of the last update will be indicated at the bottom of this page.

PART 17 – CONDITIONS OF VALIDITY AND TERMINATION OF THE AGREEMENT

17.1. This agreement takes effect as soon as any communication, document, or other instruction is received by FCD Huissiers de justice, as well as by its bailiffs, agents, employees, representatives, affiliates, or partners, and remains valid until receipt of a "notice of termination of partnership" sent by email to info@fcdhuissiers.ca. Upon receipt of this notification, the terms of this agreement will be considered terminated until further communications are received. However, FCD Huissiers de justice, as well as its bailiffs, agents, employees, representatives, affiliates, or partners, will retain the protection provided by this agreement for all past actions undertaken within the scope of their mandates.

PART 18 – INTELLECTUAL PROPERTY OF FCD HUISSIERS

18.1. All content on this site, including but not limited to text, graphics, logos, images, audio/video clips, digital downloads, and data compilations, is the exclusive property of FCD Huissiers de justice or its content providers and is protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of FCD Huissiers de justice.

18.2. Any unauthorized reproduction, distribution or use of the content is strictly prohibited without our prior written consent.

PART 19 – CONTACT US

19.1. If you have any questions regarding this privacy policy or wish to exercise your rights regarding the protection of your personal data, you can contact us at: support@fcdhuissiers.ca.

19.2. Last modified on 01 JANUARY 2026.